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Account and Data Deletion

Last updated: September 24, 2026

Account and Data Deletion

You can delete your Zelest account and all personal data associated with it at any time. This page explains how to request deletion and which data is removed.

If you have the Zelest app installed, you can delete your account directly in the app:

  1. Open the Zelest app and sign in to your account.
  2. Go to the Profile tab in the bottom navigation.
  3. Tap Delete Account near the bottom of the page.
  4. Read the warning screen and confirm.

Your account and data are permanently deleted as soon as you confirm.

2. If You Have Uninstalled the App

If you have removed the app from your device and do not wish to reinstall it, you can submit your deletion request by email:

  • Email: [email protected]
  • Subject: Account Deletion Request
  • Body: State the email address registered to your account.

For security reasons, please send your request from the email address registered to your account. Requests are completed within 30 days at the latest; in practice they are usually processed within a few business days.

3. Data That Is Deleted

Deleting your account permanently removes all of the following:

  • Your account information (email address, name, sign-in credentials)
  • Your birth details (date, time, and place of birth)
  • All birth charts you created and any saved people
  • All AI-generated interpretations and your reading history
  • Your synastry (relationship compatibility) analyses
  • Your notification preferences and push notification registration

This action cannot be undone and deleted data cannot be recovered. You may register again later with the same email address, but your previous data will not be restored.

4. Data That Is Retained

Records that we are legally required to keep (for example invoice and payment records) are retained for the period required by applicable law. Such records are used solely to meet those legal obligations.

5. Important Notice About Your Subscription

If you have an active subscription, deleting your account does not automatically cancel it. Subscriptions are managed by Google Play or the App Store.

To stop being billed, you must cancel your subscription separately:

  • Google Play: Play Store → Profile → Payments and subscriptions → Subscriptions → Zelest → Cancel subscription
  • App Store: Settings → Your Apple Account → Subscriptions → Zelest → Cancel Subscription

If you delete your account without cancelling, your subscription will continue to renew at the end of the billing period.

6. Contact

For questions about account deletion or your personal data: